Psychological and Social Factors at Work

Anonymity - security

A premise for running a survey of work and health is that everyone who participates is guaranteed confidentiality, anonymity and security. This means that no part of the respondent’s reply will be published or shown to the management or to any other person. The Resource Centre is using a system that ensures that the respondents’ replies remain confidential and securely stored. When the survey is completed, the questionnaire answers and personal information are stored physically separated. There is no electronic connection that can be “hacked” between answers and personal information.

Name and personal identity number are physically hidden from any access in the system and are used only (1) when doing follow-up surveys being able to ask respondents several times, and compare findings, and (2) for research. Only researches that have signed a legally binding confidentiality contract can use data.

The results that are returned to the organization have been made anonymous in such a way that individual answers cannot be recognized. Personal information such as age, gender and division, will only be used for forming groups for comparisons and not to identify individual respondents. Data from organizations (for comparison) will be treated the same way.

It is presumed that there is an agreement between management and employees about performing a survey.


User ID


The Resource Centre for Psychological and Social Factors at Work can offer

  • Surveys with psychometrically tested instruments
  • Reference database


The Resource Centre can assist surveys of psychological, social, and organizational factors.

The following instruments are used:

  • The General Nordic questionnaire for psychological and social factors at work (QPSnordic) is thoroughly psychometrically tested and tried in many organisations. This instrument is the core of surveys.
  • Other instruments that map specific conditions in organizations such as organisational changes, working hours, and home-office arrangements.
  • Health and health problems (somatic and psychological).
  • Other conditions: job involvement, turnover intent, job satisfaction, etc.

Feedback to the organization

Organizations that perform a survey will receive the results shortly after the survey is ended. The individual employee cannot be identified from these data.

Referance database

Data collected from the surveys are stored in a secure database. Organizations that are using the Resource Centre can get information from similar organizations for comparison and benchmarking. The Resource Centre has secure routines preventing information of persons or data that identifies single organizations, to be revealed.

Surveys have 3 aims:

  • To improve working conditions in order to prevent health problems, improve safety, increase efficiency, and improve job satisfaction and involvement
  • Acquire new knowledge of which work conditions contribute to health and well being (research)
  • Acquire knowledge of trends of working conditions over time

To improve working conditions at your work place, it is useful to have accurate knowledge of what the working conditions are like. This can only be collected with instruments that are adequately tested, and through the involvement of all employees..
A survey should be followed up by feedback of the results to the employees, in order to enable find areas for improvement. The Resource Centre sends the results to the person who is responsible for the survey in your organization.

For surveying working conditions, questionnaires have advantages as the method:

  • Can reach many employees (best cost-efficiency ratio of all methods)
  • Every employee is asked the same questions, in the same way
  • Answering a questionnaires starts thought processes and reflections on the topics covered

To answer the survey
(For employees in an organization performing a survey)

Press here

Wants to perform a survey in an organization

Press here

To get data about work environments
(Password needed)

Press here

Contact us:

Stein Knardahl
Tlf: 23 19 52 10

Shahrooz Elka
Tlf: 23 19 52 16